Question 1

Gates / Opening Hours / Which gate do I use?

Accepted Answer

CAMPING GATE: Also called Main Gate or Front Gate, for ticket holders who will be  driving into the campsite and camping.
DAY ENTRY GATE: Also called North Gate, for all other ticket holders, day only ticket holders and  campers who are being dropped off. 
DROP OFFS/PICKUPS & DAY PARKING: Located via the Day Entry / North Gate road

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Question 2

Does my child need a ticket?

Accepted Answer

Children 12 and under are free and do not require a ticket. Teens 13 and over require a ticket.

If you are U18 and plan to attend the PITP festival with an adult that is not your parent or legal guardian, your parent or legal guardian must provide their consent.

The Underage Consent Form is now available below:

Question 3

Do I need my name on my ticket / Name changes

Accepted Answer

No, names are no longer required on tickets due to the reduced risk of ticket scalping through Tixel!

Question 4

Are camping and car passes included in my festival ticket?

Accepted Answer

There are camping tickets or non camping tickets. 
Car passes are not included in either of these.

If you intend to camp and/or bring a car to the festival you must ensure you’ve purchased the relevant ticket types before the event.

If you purchase a Festival Entry/non-camping ticket, and later decide you would like to camp, you will need to contact Oztix to upgrade your ticket (pending there are still camping tickets available)

If you buy a camping & festival ticket and decide later you no longer want to camp you will need to sell your camping ticket and purchase the new appropriate ticket.

Car passes or parking passes are not included so make sure you add these on if needed.

Question 5

Can I upgrade my ticket?

Accepted Answer

You can upgrade your ticket (add days or camping) by contacting Oztix, pending availability.

For VIP upgrades, purchase a Club Paddock ticket through our ticketing page.

Question 6

Can I resell my ticket?

Accepted Answer

Yes! The safest way to resell your ticket is via Tixel, which protects buyers and sellers from fraudulent sales.

**We do not recommend buying tickets anywhere outside of Tixel.

Question 7

I didn't receive my ticket / I can't find my ticket

Accepted Answer

No need to worry - it could be as simple as a typo in your email!
Reach out to the friendly oztix staff to have this looked into, or contact us via facebook, or instagram

Question 8

What's included in VIP (Club Paddock)?

Accepted Answer

CLUB PADDOCK (VIP)
Upgrade your ticket to the ultimate paddock experience! Club Paddock is here and it’s definitely a vibe. 
Inclusions:
🎉 Access to 'Club Paddock' VIP lounge, bar, food & deck (18+ after 7:30pm)
🎪 Premo VIP Camping spot
🛁 Free Hot Showers
🚗 Express vehicle entry (vehicle pass required)

Question 9

What are the ticket types at PITP?

Accepted Answer

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Question 10

Hardship Tickets / I can't afford a ticket

Accepted Answer

We’re setting aside a limited number of tickets for individuals to provide at a reduced rate to folks who are experiencing financial hardship. This is an application process, and while we’d love to accommodate everyone, tickets are not guaranteed.

Question 11

Payment Options

Accepted Answer

Zip Pay (buy now, pay later, from $10 per week), Credit Card, Apple Pay & Google Pay are all available at checkout on all ticket options.

Question 12

Companion cards

Accepted Answer

Yes, we accept companion cards. Please email Oztix to arrange your companion ticket, and present your companion card at the gate. Oztix will be able to match any companion ticket with the purchased one.

PITP '26 INFO

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